A detailed listing of how we collect data is as follows:                                                                             

 

  1. When you use our website at www.tramshed.org it will give you options to do the following:
    • Book a place on our term-time/holiday arts programmes.
    • Purchase tickets
    • Make a donation
    • Sign up to our mailing list
    • Update your communication preferences

 

  1. When you interact with us in person to:
    • Purchase tickets
    • Become a supporter
    • Make a donation
    • Attend a fundraising event
    • Sign up to Progression or another initiative
    • Sign up to our mailing list
    • Give us your access requirements
    • Give feedback

 

  1. When you contact us by phone to:
    • Purchase tickets
    • Join as a supporter
    • Make a donation
    • Attend a fundraising event
    • Sign up to our mailing list
    • Give us your access requirements
    • Give feedback

 

  1. When you contact us via post
    • Join as a supporter
    • Attend a fundraising event
    • Sign up to Progression or another initiative
    • Give feedback

 

  1. When you email us with any information relevant to your booking, including the
    • Access requirements
    • Give feedback

 

  1. When you visit our website: 
    • Through your IP address given to us by your browser
    • Through cookies

 

  1. When you reply to a survey we have sent and choose to supply your email address. If you do not give us your email address, your answers will be anonymous.

 

  1. Via Social Media

We may collect some personal data (name, address, phone number, booking details) when give us booking details for customer support through social media.  We also collect and track anonymised data on our social media audiences to better understand the ‘groups’ of people who engage with us online.  We use this to ensure we engage with audiences and groups of people who are new to us.

 

  1. Via publicly available information such
    • Google
    • Companies House
    • Charities Commission
    • Information published in articles / newspapers

  

  1. Via filming and photography in our public spaces

We will always put up notices when filming or taking photographs and give individuals the option to not be captured.

SOCIAL MEDIA

Depending on your settings or the privacy policies for social media services like Facebook, Instagram or Twitter, you may give us permission to access information from those accounts or services, such as your behaviour on these services and across our site.  The majority of this behaviour is anonymised.  For more information on how to control your privacy settings for these services, go to the following links:

 

Information Available Publicly

We may collect information such as job history, trusteeship, political preferences, locality and philanthropic activities from places such as Companies House, Google, 192.com, and information that has been published in articles / newspapers.