Tramshed is committed to protecting the personal information you entrust to us. We adopt robust and appropriate technologies and policies, so that, to the best of our ability, the information we have about you is protected from unauthorised access and improper use.

 

More info on protecting your data:                                                                                               

We will keep your information only for as long as is reasonably necessary for the purposes set out in this privacy notice and to fulfil our legal obligations. We will not keep more information than we need. The retention period will vary according to the purpose. If purchasing a ticket only, we will typically keep your data for up to ten years from the date of your last point of engagement whereas if you have become a supporter of the Tramshed, we will hold your details indefinitely. Web Developer Raising IT hold all data for 7 years unless requested otherwise by clients. For further information about how long we will keep your information, please contact Data Protection at [email protected].

 

If you ask us to stop sending direct marketing communications to you, we will retain the information required (e.g. name, address or email address) to ensure we adhere with such requests.  

 

What are your rights?

You should find it easy to access and amend the personal information that we hold on you, or request that we stop contacting you. It’s your data and we want to make sure you feel in control of it.

 

More info on your rights:                                                                                                     

You can contact us by phoning, emailing, or writing using our contact details below.

Every email we send to you will include details on how to change your communications preferences or unsubscribe from future communications.

You can request full details of personal information we hold about you under the Data Protection Act 1998, or after 25 May 2018, The General Data Protection Regulation, by contacting Data Protection. Please send a description of the information you would like to see, together with proof of your identity to [email protected]

 

At any time you have the right to ask Tramshed to amend or to stop how it uses your personal information including for marketing purposes.  You can do this by contacting us by phoning, emailing or writing using our contact details below. You have the right to get information held about you by us corrected. If you have any concern about the accuracy of your personal data, please let us know using the below contact details. If you would like us to remove the personal information we hold about you, please contact us using the below contact details.

 

By email: [email protected]

By phone: +44 (0)208 854 1316

By post: Tramshed, 51-53 Woolwich New Road, London, SE18 6ES

 

You have the right to lodge a complaint with the supervisory authority, The Information Commissioner’s Office – www.ico.org.uk